If you receive your WaterLily and it is not working, please use the following steps to troubleshoot the turbine.

Step 1:

Visually inspect the turbine for signs of damage. Ensure that the rotor spins freely. Check all connections.

Step 2:

Connect your WaterLily to a device or battery pack and spin the blades manually or via the hand crank accessory to see if the connected battery/device is charging.

If you have a multimeter you can also use this to check the output.

Step 3:

If the turbine does not seem to be producing power after step 2, try using another battery or device to see if they receive a charge.

Step 4:

If you are still having trouble getting your WaterLily to produce power, please contact us at support@waterlilyturbine.com.